Terms of Service

We offer a range of services, which include;

• Consulting: IT strategy, digital transformation, cybersecurity, Software development, etc.
• Web Design: website design and development, e-commerce solutions, website maintenance, etc.

The specific scope of services will be outlined in a separate agreement or proposal provided to you.

You agree to:

• Provide accurate and complete information when requested.
• Cooperate with us in the performance of the Services.
• Pay all fees due for the Services as agreed upon as and when due.
• Not use the Services for any illegal or unauthorized purpose.
• Not infringe on any intellectual property rights.
• Not attempt to gain unauthorized access to our systems or data.

Fees for the Services will be outlined in a separate agreement or invoice. Payment is due as specified in the agreement or invoice. We reserve the right to suspend or terminate services for non-payment.

All content on the Site, including text, graphics, logos, and software, is the property of ItXcellerate Limited and is protected by copyright and other intellectual property laws. You may not use any content from the Site without our prior written consent. Any intellectual property specifically created for you as part of a service engagement will be subject to a separate agreement for that service.

• Estimated Project Timelines: Project timelines will be outlined in a separate project agreement or statement of work. These timelines will be based on the scope of work, resource availability, and agreed-upon deadlines.
• Potential Delays: Project timelines may be subject to delays due to unforeseen circumstances, such as client delays in providing information or approvals, changes in project scope, unexpected technical challenges, or force majeure events. Every effort will be made to minimize delays and communicate any potential issues to clients promptly.

• Revision Limits: The number of revisions included within the project scope will be specified in the project agreement or statement of work.
• Revision Request Process: Clients may request revisions to the project deliverables by submitting a written request.
• Revision Approval: All revisions will be subject to approval by ItXcellerate Limited.
• Major Changes: Significant changes to the project scope may require a revised project agreement and additional fees.

• Termination by ItXcellerate Limited: ItXcellerate may terminate any agreement immediately upon written notice to the client in the event of:
  • Client's material breach of agreement.
  • Client's insolvency or bankruptcy.
  • Client's failure to make timely payments.
• Termination by Client: The client may terminate agreement upon written notice to ItXcellerate Limited in the event of:
  • Material breach of agreement by ItXcellerate Limited.
  • ItXcellerate inability to perform the services as agreed.

ItXcellerate Limited shall not be liable for any delays or failures in performance caused by unforeseen circumstances beyond its reasonable control, such as natural disasters, acts of God, or government regulations.

We agree to keep confidential any information you provide to us in connection with the Services. You also agree to keep confidential any information we provide to you that is marked as confidential or is by its nature confidential.

These Terms will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

The parties shall attempt to resolve any disputes arising out of or relating to any agreement through good faith negotiation. If the parties are unable to resolve the dispute through negotiation, they shall submit the dispute to binding arbitration in Nigeria. The arbitration shall take place in Lagos Nigeria. The award of the arbitrator shall be final and binding upon the parties.

If you have any questions about these Terms, please contact us at: itxcellerate@gmail.com